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Data protection

I. Controller

The controller within the meaning of the GDPR is:
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Michael Janssen

Haselstraße 30
63619 Bad Orb
Deutschland

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Contact Information:

Phone: 01234/5678999
Fax: 01234/38373733
Email: gast@relaunch24.de


II. General Information on Data Processing

1. Scope of processing personal data
We process personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The processing of personal data of our users regularly occurs only with the user's consent. An exception applies in cases where prior consent cannot be obtained for actual reasons, and the processing of the data is permitted by statutory provisions.



2. Legal basis for processing
According to Article 6 (1) of the General Data Protection Regulation (GDPR), data processing is only lawful if at least one of the following conditions is met:

  • a) the data subject has given their consent to the processing of their personal data for one or more specific purposes;
  • b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;
  • c) processing is necessary for compliance with a legal obligation to which the controller is subject;
  • d) processing is necessary in order to protect the vital interests of the data subject or another natural person;
  • e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, especially when the data subject is a child.



3. Place of processing
The data directly collected is processed in the office premises of the owner in Germany and, in some cases, transferred to an EU third country, as specified below in the services that automatically collect data.


III. Collection and Storage of Personal Data and the Type and Purpose of Their Use

1. Types of data directly collected
"Personal data" within the meaning of the GDPR includes any data that can be used to identify a specific person, including but not limited to:

  • Name
  • Email
  • Address
  • Payment information

If you contact us or pay for a service, we will have access to your name, email address, or phone number, depending on how you choose to contact us. We will also ask for your address in order to issue you an invoice for the services rendered. This data is necessary to meet our legal obligations under Article 6 (1) lit. c GDPR and is only used to provide the service to you.



2. When visiting the website

When you visit our website, information is automatically sent from your device to the server of our website by the browser in use. This information is temporarily stored in a so-called log file. The following information is automatically collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which the access is made (referrer URL),
  • Browser used and, if applicable, the operating system of your computer and the name of your access provider.

The mentioned data is processed by us for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring comfortable use of our website,
  • Evaluation of system security and stability as well as
  • For other administrative purposes.

The legal basis for data processing is Article 6 (1) S. 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your identity.



3. When using our contact forms and email contact

In the course of contacting us (e.g., via contact form or email), personal data is collected. The specific data collected via the contact form can be found in the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry or for contacting you and for the associated technical administration.

The legal basis for processing the data, where the user has given consent, is Article 6 (1) lit. a GDPR.

The legal basis for processing the data transmitted in the course of sending an email is Article 6 (1) lit. f GDPR. If the email contact aims at concluding a contract, an additional legal basis for processing is Article 6 (1) lit. b GDPR.

Your data will be deleted after your inquiry has been fully processed; this is the case when it can be inferred from the circumstances that the matter in question has been conclusively clarified, provided that no legal retention obligations prevent this.

Before further processing, contact form submissions are additionally checked with Private Captcha (see section IV.2). To detect automated or abusive submissions, we also use a locally executed antispam component on the web server — no data is transmitted to external spam services. This may process form content, an anonymized hash of your IP address, technical interaction signals (e.g. form duration), and — for blocked or suspicious submissions — metadata for traceability in the administrative backend. These logs are stored for a limited period (default: 90 days). The legal basis is Art. 6 (1) lit. f GDPR (protection of our forms against abuse).


IV. Disclosure of Data

Your personal data will not be transferred to third parties for any purposes other than those listed below.

We will only disclose your personal data to third parties if:

  • You have given your explicit consent in accordance with Article 6 (1) S. 1 lit. a GDPR,
  • The disclosure is necessary in accordance with Article 6 (1) S. 1 lit. f GDPR to assert, exercise, or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not having your data disclosed,
  • In the event that the disclosure is required by law according to Article 6 (1) S. 1 lit. c GDPR, and
  • This is legally permissible and necessary for the execution of contractual relationships with you in accordance with Article 6 (1) S. 1 lit. b GDPR.

The data will only be disclosed to the following service providers and under the following conditions with whom we collaborate for the performance of contracts:



1. Brevo – Sending our transactional emails

This website uses Brevo to send transactional emails (e.g., subscription/unsubscription confirmations or contact forms).
The provider is Brevo GmbH, Köpenicker Str. 126, 10179 Berlin, Germany.

The data generated in the course of using our website is stored on Brevo's servers in Germany.
Brevo GmbH is prohibited from using your data for any purposes other than sending transactional emails. Brevo GmbH is not permitted to transfer or sell your data. The data processing is based on Article 6 (1) lit. b GDPR (performance of a contract or pre-contractual measures) as well as Article 6 (1) lit. f GDPR (legitimate interest in reliable and secure communication). Brevo GmbH is a certified German service provider that was carefully selected according to the requirements of the GDPR and BDSG. In the context of technical support by Relaunch24 UG, a data processing agreement pursuant to Art. 28 GDPR was concluded with Brevo.

For more information, please refer to Brevo's privacy policy: brevo.com/de/legal/privacypolicy



2. Private Captcha – Spam protection for our forms

To protect our (contact) forms against automated abuse (spam, bots), we use "Private Captcha," a service provided by Intmaker OÜ, Pärnu mnt 139b, 11317 Tallinn, Estonia. Using a cryptographic proof-of-work task that runs in the background, Private Captcha checks whether a form submission originates from a human or an automated program.

According to its own statements, Private Captcha does not set any cookies on your device and uses neither tracking or marketing technologies nor fingerprinting. No personal data is collected; technically generated data (such as IP address or timestamps) is processed in anonymized or aggregated form, so that no conclusions can be drawn about your person. Data processing takes place exclusively on servers within the European Union (EU isolation). Intmaker OÜ acts as a processor within the meaning of Art. 28 GDPR. The processing is based on Article 6 (1) lit. f GDPR (legitimate interest in the security and protection of our forms from abuse).

For more information, please refer to Private Captcha's privacy policy: privatecaptcha.com/legal/privacy-end-user



3. Pirsch.io – Analysis of the use of our website

Our website uses the Pirsch.io analytics service, provided by Emvi Software GmbH, Nickelstraße 1b, 33378 Rheda-Wiedenbrück, Germany. We use it to create anonymous statistics about the usage of our pages.

Pirsch.io does not store any personal data. IP addresses are anonymized server-side using a daily rotating hashing procedure and are not stored. Tracing back to individual users is technically impossible. All data is processed and stored exclusively on servers within the European Union, specifically in Germany.
The anonymous data collected is used solely to better understand user behavior on our website and to optimize our content accordingly. The use is based on Article 6 (1) lit. f GDPR (legitimate interest in website optimization).

For more information, please refer to Pirsch.io's privacy policy: pirsch.io/privacy



4. Hetzner Online GmbH – Hosting

Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner stores the data on servers located exclusively in Germany and is subject to strict German and European data protection regulations. Your data is only processed to the extent necessary for the operation and maintenance of the website. In the context of technical support by Relaunch24 UG, a data processing agreement pursuant to Art. 28 GDPR was concluded with Hetzner Online GmbH.

For more information, please refer to Hetzner's privacy policy: hetzner.com/de/legal/privacy-policy



5. Bunny CDN – Content Delivery Network

For faster and more stable content delivery, this website uses the Content Delivery Network (CDN) "Bunny CDN" provided by BunnyWay d.o.o., Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia ("Bunny CDN").

Static files such as images, stylesheets, or JavaScript files are delivered through Bunny CDN servers that are operated exclusively within the European Union. This reduces loading times and improves website performance. To deliver the content, your IP address is technically processed, but it is immediately anonymized and not stored in full. As a result, it is not possible to identify individual persons. The use is based on Article 6 (1) lit. f GDPR. We have a legitimate interest in the secure and efficient provision of our website and the optimization of the user experience. In the context of technical support by Relaunch24 UG, a data processing agreement pursuant to Art. 28 GDPR was concluded with BunnyWay.

For more information, please refer to Bunny CDN's privacy policy: bunny.net/privacy



6. Relaunch24 UG – Technical support

The technical maintenance of this website, including hosting, email services management, and analytics, is provided by Relaunch24 UG, Haselstr.30, 63619 Bad Orb, Germany. In the course of technical maintenance, we process personal data only to the extent necessary to fulfill our contractual obligations and ensure the technical operation of the website. The disclosure of your data is based on legitimate interest under Article 6 (1) lit. f GDPR.

For more information, please refer to Relaunch24's privacy policy: relaunch24.de/datenschutz


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V. Social Media Presence

We maintain profiles on social media platforms to organically increase the visibility of our services and to communicate with potential customers and other users of these networks. None of the social media content is displayed on this website, but you can visit all of our profiles by clicking on the icons in the footer of any page on this website.

Please note that data collected by social networks may be processed outside the European Union, making it more difficult for you to assert your rights under the GDPR if these networks do not comply with EU data protection standards.


VI. Cookies

This website does not use cookies that are not necessary for the normal operation of the website.

Vimeo
Auf unserer Website binden wir Videos über den Videodienst Vimeo ein. Der Anbieter dieses Dienstes ist die Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA. Zum Schutz deiner Daten werden Vimeo-Videos auf unseren Seiten erst geladen, wenn du ausdrücklich zugestimmt hast, dass Inhalte von Drittanbietern wie Vimeo angezeigt werden dürfen. Diese Zustimmung erfolgt über unseren Cookie-Banner.

Welche Daten werden nach Zustimmung verarbeitet?
Wenn du der Anzeige von Vimeo-Videos zustimmst, können durch Vimeo Cookies und ähnliche Technologien gesetzt sowie folgende Daten verarbeitet werden:

  • IP-Adresse
  • Browser- und Geräteeinstellungen
  • Besuchte Seiten auf unserer Website (einschließlich der eingebetteten Vimeo-Videos)
  • Zeitstempel des Zugriffs

Die erhobenen Daten können durch Vimeo zu Analyse- und Marketingzwecken genutzt werden. Weitere Informationen findest du in der Datenschutzerklärung von Vimeo.

Wie kannst du deine Zustimmung widerrufen?
Du kannst deine Zustimmung jederzeit über die Cookie-Einstellungen auf unserer Website widerrufen. Nach einem Widerruf werden keine weiteren Daten an Vimeo übertragen, und bereits gesetzte Cookies können manuell in den Einstellungen deines Browsers gelöscht werden.


VII. Data Subject Rights

You have the right:

  • In accordance with Article 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to rectification, erasure, restriction of processing, or objection, the existence of a right to lodge a complaint, the origin of your data, if it was not collected by us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the details of this;
  • In accordance with Article 16 GDPR, to demand the immediate rectification of inaccurate or completion of your personal data stored by us;
  • In accordance with Article 17 GDPR, to request the deletion of your personal data stored by us, unless the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
  • In accordance with Article 18 GDPR, to request the restriction of processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you oppose its deletion, and we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or you have objected to processing in accordance with Article 21 GDPR;
  • In accordance with Article 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
  • In accordance with Article 7 (3) GDPR, to revoke your consent at any time. As a result, we may no longer continue data processing based on this consent for the future;
  • In accordance with Article 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, workplace, or our registered office for this purpose.


VIII. Right to Object

If your personal data is processed based on legitimate interests in accordance with Article 6 (1) S. 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided that there are grounds arising from your particular situation, or the objection is directed against direct marketing. In the latter case, you have a general right to object, which we will implement without the need to specify a particular situation.

If you wish to exercise your right of revocation or objection, simply send an email to gast@relaunch24.de


IX. How to Exercise Your Rights

If you have any questions or concerns or wish to exercise any of your rights, please contact us using the contact information provided at the beginning of this document. All your requests regarding your rights will be processed free of charge and within one month.


X. Retention Period

The retention period for personal data depends on the respective legal basis, the processing purpose, and the applicable statutory retention periods.

If you have expressly consented to the processing of personal data pursuant to Article 6 (1) S.1 lit. a GDPR, these data will be stored until the data subject revokes their consent.

Insofar as we are subject to legal obligations to retain data (such as tax or commercial law retention periods), the storage of the data will continue exclusively for the purpose of fulfilling these obligations after it is no longer necessary for the processing purpose. The data will be restricted from access.

In the case of the processing of personal data for direct marketing purposes based on Article 6 (1) lit. f GDPR, these data will be stored until the data subject exercises their right to object in accordance with Article 21 (2) GDPR.


XI. Data Security

We use the widely used SSL (Secure Socket Layer) procedure during your website visit in conjunction with the highest encryption level supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we will instead use 128-bit v3 technology. You can tell whether a particular page of our website is encrypted by looking for the closed padlock symbol in the lower status bar of your browser.

We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.


XII. Liability Disclaimer for Links to Third-Party Websites

Our website may contain links to third-party websites. If you follow a link to any of these websites, we point out that these websites have their own privacy policies, and we do not assume any responsibility for these. We ask that you review these privacy policies before submitting personal data to these websites.


XIII. Validity and Changes to this Privacy Policy

This privacy policy is currently valid and has the status of 06.2026.

Due to the further development of our website and offers or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be viewed and printed at any time on the website under https://demo.foerster.relaunch24.de/en/data-policy.


Questions to the Data Protection Officer

If you have questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

Michael Janssen

Haselstraße 30
63619 Bad Orb
Deutschland
gast@relaunch24.de